FAQ

What's New In This Edition? +

For our 12th edition, we'll be back at the F1 Pit Building! This time we're back with longer sessions for you to slowly enjoy tasting a wide array of sake and other Japanese beverages.

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Ticketing

What Is Included In My Ticket? +

Your ticket includes unlimited sake and spirits tastings featuring over 500 selections from more than 100 breweries and distilleries, plus a complimentary tasting glass. You’ll also receive access to all festival zones, including the inaugural Japan HopFest. Additionally, your ticket grants access to exclusive masterclasses (limited seating; advance registration required, with priority access for VIP pass holders).

Can I Get Tickets At The Door? +

Limited tickets may be available at the door, but we strongly recommend purchasing in advance online. The event typically sells out 1-2 weeks before the festival date. Door prices are also higher than early bird and advance purchase rates.

Are Tickets Refundable? +

All ticket sales are final and non-refundable. However, tickets are transferable - you can transfer your ticket to another person by contacting our support team at least 48 hours before the event with the new attendee's details.

Is This A Rain Or Shine Event? +

Yes, Sake Matsuri is a rain or shine event. The festival features both indoor and outdoor spaces. In case of heavy rain, outdoor activities and performances will be moved to covered areas. The sake tasting areas are primarily indoors and will not be affected by weather.

Do I Need A Ticket For My Child? +

Children and teenagers under the age of 18 can enter free of charge but must be accompanied by an adult at all times. They may enter without a ticket, but will not be given a wristband and tasting glass. A valid ID may be requested for alcohol service.

Can I Stay On After My Ticketed Slot? +

No, each ticket is valid for a specific time slot to ensure a comfortable experience for all guests. Please respect your designated session time. If you wish to stay longer, you may purchase an additional session ticket subject to availability.

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Registration

Where Do I Register? +

Registration takes place at the Main Festival Entrance, located at the F1 Pit Building, Level 1 (#01-01). Look for the Sake Matsuri welcome banners and registration booths. Registration opens 30 minutes before each session, with doors opening at the session start time. Please have your ticket confirmation with the QR code ready. A valid photo ID may be requested upon check-in.

Where Can I Collect My Wristband? +

Your festival wristband will be issued at the registration desk after your ticket is verified. The wristband must be worn at all times during the festival and grants access to all included areas and activities for your purchased session. VIP ticket holders will receive a specially colored wristband for VIP lounge access. Wristbands must not be removed, as they cannot be replaced. Guests wearing a wristband for an incorrect session may be asked to leave to allow access for ticket holders of that session.

What If I Am Late For The Session I Purchased? +

Late arrivals will still be admitted to their purchased session, however, your session end time remains unchanged. For example, if you have a 4pm - 7pm session and arrive at 6pm, you will still need to exit by 7pm. We recommend arriving at least 5 minutes before your session starts to allow time for registration and to maximise your festival experience. No refunds or extensions will be provided for late arrivals.

Purchases

What Form Of Payments Are Accepted? +

We encourage cashless payments for faster service. Each vendor sets their own accepted payment methods, which may include credit cards and PayNow. Availability of payment options may vary by vendor.

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Getting Here

For Ride-Hailing +

Ride-hailing services can drop you off at F1 Pit Building. Use the designated pick-up and drop-off points at Level 1.

For Public Transport +

The nearest MRT station is Promenade. From Exit A, it’s approximately a 10-15 minute walk to the venue.

For Designated Drivers +

We appreciate responsible drinking! Designated drivers should park at Singapore Flyer, as parking is not available at the F1 Pit Building. Upon arrival, designated drivers may register at the information booth to receive a complimentary designated driver pass for event access. They are welcome to enter the festival area while accompanying ticketed guests but will not receive a wristband or a complimentary tasting glass.

Experience

Where Can I Enjoy The Sake Tasting? +

After registering on Level 1, head up to Level 2 to enjoy Sake and spirits tastings in two of the festival halls.

Will There Be Food? +

Yes! Visit the festival food hall on Level 1 to enjoy a variety of dishes (prices are separate). The food hall is open from 11am to 7pm, and you can access it anytime during the festival.

How Do I Register For Masterclasses? +

A series of masterclasses will be available during the festival. Seats are limited, so please sign up in person at the Masterclass Lounge, located within the Sake Festival Hall on Level 2. VIP pass holders receive priority access. Registration for each masterclass closes 15 minutes before it begins, so be sure to register early to secure your spot!

Can I Buy The Sake & Other Beverages That's Available For Tasting? +

Yes! Many vendors offer bottles for sale, though stock may be limited—so if you find a sake you love, don’t wait too long!

Can I Buy Anything Other Than Sake & Spirits? +

Absolutely! Check out the Matsuri Vintage Market, a special retail space where you can shop for unique goodies. This area is open throughout the festival, so you can browse anytime!

Where Can I Purchase Non-Alcoholic Drinks? +

Staying hydrated is key while enjoying all the sake! Visit our festival bars on Level 1 or Level 2 to grab water, soft drinks, and other refreshing beverages.

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Others

How Can I Participate As A Vendor? +

We welcome sake breweries, Japan spirits & beverage suppliers, and food vendors to join Sake Matsuri! Vendor applications typically open 6 months before the festival date. Space is limited and applications are reviewed on a rolling basis. For inquiries, contact hello@sakematsuri.sg.

I Would Like To Feature Your Event In Our Publication +

We'd love to collaborate with media partners and publications! For press credentials, media kits, high-resolution images, interview requests, or partnership opportunities, please contact our PR and Media Relations team at hello@sakematsuri.sg. We offer exclusive media preview sessions and press conference access for approved media partners.

Still Have Questions?